We provide consultancy services that help corporates, collectives, governments and their service providers shape their strategy, co-create new service offerings and transform their operating model.
We believe digital technologies push us to innovate the way we create value and exchange it. Time and location are no limiting factors any more.
With our in-depth knowledge, breakthrough thinking and power to realise we empower our customers to shape their strategy, co-create new services and transform the way they work.
Banks are not using the regulatory potential for digital onboarding Incumbent banks still use regulatory requirements as an excuse to not improve their onboarding process, and therefore miss out the digital opportunities. Regulation increasingly provided solutions and opportunities to provide customers with the best digital...Read more...
RTS on SCA & CSC: Unravelling EBA’s view on screen scraping Innopay’s PSD2 experts, Vincent Jansen (Partner) and Mounaim Cortet (Manager Strategy), recently shared their views on the RTS in a webinar which attracted broad industry attention. Several attendants of the webinar were interested to learn...Read more...
Banks will lose when not changing their perspective on how to realise customer centricity Becoming customer centric, means that traditional banks need to be in it for the long haul and go through a long, disrupting and often uncertain transformation. It is therefore imperative to balance long term spend...Read more...
(Re)designing your onboarding process? These are the requirements to consider For financial services, a significant number of customers is attracted online. The customer onboarding process is one of the first interactions the customer has with the organisation and therefore it should be rock solid.Read more...
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