The battle is ON: incumbent banks accelerate onboarding innovations

  • Jim de Wolf Josje Fiolet Jurriaan Wesselink
  • OnboardingRetail BankingChallengerBenchmark

Where newer and smaller banks used to outclass the incumbent banks regarding the onboarding process, the recent INNOPAY benchmark shows a comeback of the established players.

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Looking for the missing part of GDPR: a ‘soft infrastructure’ for sharing your data

  • Douwe Lycklama Shikko Nijland
  • GDPRCustomer in ControlConsent Management

GDPR mandates that organisations must provide consumers with increased levels of visibility and control over their personal data. But this data is already fragmented across the farthest reaches of the internet, and the long-term needs of neither consumers nor corporates will be served by the implementation of local dashboards and consent management apps by each player in the chain. INNOPAY proposes a collaborative approach to solving this challenge which will deliver convenience and control to consumers, and both GDPR compliance and new business opportunities for companies.

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Digital consent management is key for data opportunities

  • Mounaim Cortet Douwe Lycklama
  • Data SharingOpennessEBA

B2B transaction data is increasingly accumulated outside businesses and their banks. This data can be leveraged for developing value added services ‘on top of’ current bank value propositions. One way for banks to gain access to these external data sources is to obtain 'consent' from their clients to access these data sources.

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Customer data: old problems demand new solutions

  • Shikko Nijland
  • GDPRData Sharing

Exponential growth in the amount of digital transactions and customer data is causing organisations to fundamentally review how they will operate in future. As GDPR comes into force, companies need to accept that problems created by their use of customer data now require innovative responses, new ways of more responsible thinking, and an openness to finding collaborative solutions.

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How #openness will change insurers’ pricing strategies

  • Maarten Bakker Josje Fiolet
  • Customer CentricityOpennessInsuranceAPIOnboarding

Efforts of insurers should focus more on delivering personalized propositions to their customers. This article elaborates on how insurers can gather relevant insights in an open ecosystem world to allow for more personalised premiums and to gain new business.

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Join the co-creation of UNBIAS to revolutionise SME financing

SMEs in the Netherlands forfeit €1.2 bln in lost revenues each year due to the restricted availability of short-term financing. INNOPAY is leading an industry-wide project to support SMEs in accessing affordable financing through the co-creation of a scheme, or set of agreements, to encourage all players in the supply chain to share reliable and trusted invoice data. The UNBIAS project will deliver significant benefits and opportunities for all parties in the ecosystem, and we invite you to join us in this ground-breaking co-creation venture.

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Third Parties and Corporate Banks: Digitally Transforming the Corporate Onboarding Process

  • Josje Fiolet Esther Groen
  • PSD2Open BankingOnboardingCorporate Onboarding

The concept of Open Banking and its potential grows steadily on corporate banks. PSD2 has been an important catalyst for banks in opening up, however, it forced them to focus on complying first, leaving little leeway to innovate beyond PSD2.

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Fostering an innovative environment: a pragmatic guide to embracing innovative CDD technologies while effectively managing the associated risks

  • Josje Fiolet
  • Digital identityOnboardingKYCDigital Transformation

The European Supervision Authorities, supporting new Customer Due Diligence technologies, provided a pragmatic guide for organisations considering how to strike the right balance. By using these guidelines, financial institutions can more easily embrace digital opportunities, and quantify the risks and security aspects of using innovative solutions. This analysis article clarifies the guidelines and provides additional insights and considerations.

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How a new kid on the payment block is outclassing other banks

  • Josje Fiolet David Mintjes Jurriaan Wesselink
  • Digital identityOnboardingRetail BankingChallengerBenchmark

Although newer and smaller banks are more agile than their larger, more established competitors, they are being outclassed by a new kid on the payments block. This is one of the interesting conclusions of the latest INNOPAY Onboarding Benchmark.

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