Turning the Anti-Money Laundering Directive into a competitive advantage

  • Walter Lutz
  • PaymentsOnboardingStrategy ExecutionKYCAMLRetail Banking

Financial service providers are challenged by Bigtechs to build international scale for their innovative products. Cross-border introduction of innovative digital payment and loan products is a difficult game however, as local implementations of the Anti-Money Laundering Directive (AMLD) and other regulatory requirements differ markedly between countries. INNOPAY’s phased approach to cross border compliant expansion will help banks and financial service providers to turn AMLD (and other regulations) into a competitive advantage and offer compliant products in line with consumer expectations.

Read more...

Unlock the potential of your onboarding process: banks, you never get a second chance to make a first impression, so you’d better do it right!

  • Josje Fiolet Art Stevens
  • Digital identityOnboardingBenchmarkKYC

Opening an account is one of the first interactions a new customer will have with you as a bank. And it is a true cliché that ‘you never get a second chance to make a first impression’. So, you’d better do it right, right?

Read more...

Virtual Bank Accounts: not living up to their potential… yet

  • Pieter Nijs
  • PaymentsArticleEnglish contentCustomer in control

This blog sheds light on today’s Virtual Bank Accounts market; it explains why banks are struggling to unleash Virtual Bank Accounts’ potential (or choose not to enter the market at all), and what changes are necessary to enable them to do so.

Read more...

Think hard before outsourcing your new onboarding process

Get a grip on the onboarding redesign process by using a simple 3 Step plan. Begin with strategic relevance. Next relate your strategy to concrete issues like customer interaction and regulatory requirements. Only then work with solution providers to turn the strategy into tangible customer experience.

Read more...

INNOPAY introduces the INNOPAY Experience Lab

PSD2 and Open Banking strategies should go hand in hand and aim at being compliant while creating (or at least not blocking) growth potential for your business. However, a suboptimal PSD2 compliance strategy and implementation can result in the opposite by causing structural damage to your Open Banking potential and propositions. You have to get your initial approach and associated offerings right.

Read more...

Strategische Auswirkungen der Kundenkontrolle durch „Open Banking”

This blog forms the fifth in a series of blogs by Innopay Germany on “Open Banking: advancing customer-centricity”. The blog series will outline all relevant aspects with regards to „Advancing customer-centricity with Open Banking”.
This blog series is based on the Open Banking Information Paper “Open Banking: advancing customer-centricity “, which Innopay developed in close cooperation with the EBA Associations Open Banking Working Group.

Read more...

„Digital Identity”: Der dritte Schlüsselfaktor bei der Gestaltung der „User Experience” aus Sicht von Kundenkontrolle

This blog forms the fourth in a series of blogs by Innopay Germany on “Open Banking: advancing customer-centricity”. The blog series will outline all relevant aspects with regards to „Advancing customer-centricity with Open Banking”.
This blog series is based on the Open Banking Information Paper “Open Banking: advancing customer-centricity “, which Innopay developed in close cooperation with the EBA Associations Open Banking Working Group.

Read more...

eIDs for KYC: no silver bullet yet, but golden potential

  • Friso Spinhoven Eefje van der Harst
  • Digital identityEnglish contentOnboardingKYCeIDAML

This blog elaborates on how financial institutions and Digital Identity Service Providers can play a role in aggregating information from different national electronic identity (eID) schemes to streamline KYC-processes.

Read more...

It's about the personal data, stupid

  • Friso Spinhoven Rob van der Staaij
  • GDPRCybersecurity

Organisations are pressuring themselves to prepare for GDPR. They should not forget that in the end it is about securing personal data.

Read more...